Service Level Agreements to Customer for Helpdesk/Support

Service Level Agreements [SLA] for Helpdesk Ticket /Support Ticket]

Helpdesk Customer Service Level Agreements Odoo App

THIS APP ONLY SUPPORT ODOO COMMUNITY EDITION

With All Community Apps Dependencies

This app allows you to create service level agreements and print and send it to your customer for agreeing SLA level with them.

Main Features:

• Allow your team to select “Service Level Agreement” on the contract [Analytic Account] form of your customer.
• Allow you to print “Service Level Agreement” on PDF of contract agreement print as per below screenshot of sample pdf.
• For more details please check below screenshots and watch the video.

Menus Available:

• Helpdesk
  • Contracts
    • SLA Contracts