Odoo WhatsApp Chat Integration
WhatsApp Chat Integration: As your customers deserve quick assistance!
Odoo WhatsApp Chat Integration allows you to integrate whatsapp to your Odoo so that you can offer quick support to your customers. You can manage the support team for the whatsapp conversation with your customers.
36% of users do not contact the service desk at all, largely due to difficulty in receiving service.
Your customers may need to talk to you for many reasons; before purchase as well as after purchase. So, let’s make it easier for them with the help of Odoo WhatsApp Chat Integration.
Integrate WhatsApp with Odoo for Live Chat
1.5 billion users in 180 countries makes WhatsApp the most-popular messaging app in the world.
Now, you can assist your customers directly via WhatsApp with the help of Odoo WhatsApp Chat Integration. The module adds WhatsApp chat widget in Odoo website so that your customers can message you.
Moreover, you can segregate teams to assist the website visitors so that they can chat with the concerned person. It will save your time as well as your customers time.
WhatsApp Chat Head in Odoo Website
WhatsApp chat head is added in the Odoo Website so that the customers can easily find a way to connect to you.
They can simply chat to the team for the kind of support they require.
Set Customized Layout For WhatsApp Chat Widget
You can completely customize the WhatsApp chat widget for your Odoo website.
So, if you are using any theme for your Odoo Website then you can customize the WhatsApp chat wizard as per the color of your theme to improve the outlook.
Detailed Features List
Customers can Easily connect to you
- Customers connect to you directly from their WhatsApp account.
- Dedicated Team Member Can reply instantly from WhatsApp.
Segregate Different Support Teams
- Enable/Disable Checkbox to add a member to Support Team.
- Select the type of Support team for the ease of customers.
Set Default Description for Each Website
- Add heading title and description which will be shown to your customers.
- You can set the unique description for each website.
Customize WhatsApp Chat Widget Colors
- Set button color directly from the backend.
- Select background pop up and Heading color.
- Set text and description color directly from the backend.
Availability of Support Team in the Chat Widget
- Customers can see the Availability of the Team Member.
- Can check the type of Support team like business developers, technical support, etc.
Chat Widget in Odoo Website
- Customers can see WhatsApp Chat Head in Odoo Website.
- They can see segregated support teams for quick assistance.
| Select Version | V15, V16, V17 |
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