Marketplace Whatsapp Live Chat
With All Community Apps Dependencies
The module adds the live chat support feature to Odoo Marketplace. The customers can now click on the Whatsapp widget on the Marketplace website and contact the seller(s) using Whatsapp regarding their queries or issues.
Today Chat Support has Taken Precedence Over Phone Support
- 41% of customers expect livechat on a website
- People prefer live chat support over phone support. Live chat support widgets are visible on almost all websites today
- Live chats are quick and give instant resolution to the customers
- Saves customer’s time because they do not need to be on hold on the phone call
- 38% of consumers are more likely to buy from a company if they offer live chat support
Bring Whatsapp Chat Support to Odoo Marketplace Website
The module provides you with the functionality to install Chat Support widget on your Odoo Marketplace website.
Use Whatsapp over the phone to give the support to your visitors on Odoo Marketplace website
- No need to be in front of the computer to answer customer’s queries
- The customers can reach out to their sellers regarding queries or issues about products
- Provide real-time support to website visitors using Whatsapp
- Have the customer’s queries answered immediately to boost sales and revenue
- Multiple sellers can be added to the single widget allowing quick response to the customers
Provide Chat Support using Whatsapp on Odoo Marketplace
- Add Whatsapp live chat option to the Odoo Marketplace website
- Sellers can attend customer’s queries using livechat on the Marketplace website
Add Whatsapp chat widget to the Marketplace website
- It adds Whatsapp chat widget to the Odoo marketplace website pages
- The widget shows all the sellers providing chat support over whatsapp
Attend customer’s issues and queries over Whatsapp
- The customers can select any seller to send the queries via Whatsapp web
- The seller receives the whatsapp message on his registered number
Includes different chat section of each seller
- The Marketplace Whatsapp chat widget shows list of sellers
- The availability timing can also be shown to the customers
- The customer can choose the relevant seller to ask his query over chat
Admin Control on which seller can provide Chat Support
- The admin can enable/disable the chat support of a seller from Odoo backend
- Only active sellers show up on the Whatsapp chat widget on Odoo Marketplace
Customize the Whatsapp Chat Widget UI from Odoo
- The admin can customize the UI of the Chat widget from backend
- You can set the background colors, opening message. Title, etc of the Whatsapp chat support
| Select Version | V16, V17 |
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