Helpdesk Support Ticket Locking System

Helpdesk Support Ticket Locking System

Support Ticket Lock in Helpdesk Odoo App

APP COMPATIBLE WITH ODOO COMMUNITY EDITION

With All Community Apps Dependencies

This app allows support users / technicians / support managers to lock the helpdesk support ticket they are working on.

Main Features:

• Lock the Helpdesk ticket anytime for a given start and end datetime.
• Unlock feature is also available so users can unlock tickets when they want.
• Users who have locked the ticket can update values on the ticket.
• Other users will get a warning message if they try to update values on the locked tickets.