HelpDesk Service Level Agreement (SLA) Analysis

Helpdesk Service Level Agreement (SLA) Analysis

for Estimated Hours / Consumed Hours / Delay Hours.

With All Community Apps Dependencies

This app provides Helpdesk Service Level Agreement (SLA) with consumption of estimated hours and delay hours analysis.

Main Features:

• Support Manager(s) can see (SLA) Consumption Hours / Delay Hours Report under Reports Menu of helpdesk support ticket app.
• For more details please see below screenshots and watch the video.
• ONLY COMPATIBLE WITH ODOO COMMUNITY EDITION.