Bundle for Website Helpdesk Ticket System
Customer Helpdesk Support Ticket Odoo Apps
With All Community Apps Dependencies (36 Modules)
We are excited to introduce a comprehensive bundle/package for our Odoo helpdesk ticket system, encompassing all dependent apps and their features. You have the option to purchase the complete bundle for a seamless experience or select individual apps based on your specific needs.
Kindly note that all apps included in the bundle are compatible exclusively with Odoo Community Editions. Please ensure that your current system is running on Odoo Community Edition before making a purchase.If you have any queries or need assistance with compatibility verification, feel free to reach out to us for guidance.
Explore the Available Features:
- Web-Based Support Ticket and Issue Management System
- Help Desk Service Level Agreement (SLA) Management
- Customer Support Service Level Agreements (SLAs) for Helpdesk
- Ticket Volume Trends Analysis
- Helpdesk Ticket Locking Mechanism
- Automated Ticket Email Notifications for Helpdesk Support
- Helpdesk Support Ticket and Issue Merging Functionality
- Helpdesk Support Ticket-Based Maintenance Requests
- Helpdesk Support Ticket Reassignment and Escalation for Team and Responsible Parties
- Helpdesk Support Ticket Dashboard
- HelpDesk Support Ticket Knowledge Base (Q&A)
- Resolution Responses for Helpdesk Support Tickets and Issues
- Asset/Equipment Management in Helpdesk Support System
- Helpdesk Support Tickets Managed by Helpdesk Team
- Helpdesk Email Domain Restriction Feature
- Occasional Agent Access for Helpdesk Tickets
- Canned Forms / Survey Forms Integration for Helpdesk Tickets
- Parent-Child Relationship for Support Tickets
- Helpdesk Support Ticket Hours of Operation and Holiday Schedule
- Expense Submission for Helpdesk Tickets
- Creation of Tickets from CRM Leads/Opportunities
- Employee Travel Management Integration with Helpdesk
- Customer Signature Integration for Helpdesk Tickets
- Analytical Cost and Revenue Analysis for Helpdesk Operations
- Helpdesk Time Slot Usage Report
- Employee Availability Tracking for Helpdesk Tickets
- Customer Photo Upload Feature for Helpdesk Ticket Documentation
- HelpDesk Service Level Agreement (SLA) Performance Analysis
- Helpdesk Team Email Alias Management
Additional Apps (NOT INCLUDED IN BUNDLE):
You can buy the following apps separately because they are not covered in the bundle.
| Select Version | V16, V17 |
|---|
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